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Case Study

Empowering Cross-Border Data Driven Business Decisions

JUMEIRAH-BEACH-HOTEL-Dubai-Conference-Centre-1

How EternityX Helped Jumeirah Beach Hotel Enhance Brand Visibility and Bookings Through AI‑Driven Marketing

Jumeirah Beach Hotel aimed to capitalize on the increasing volume of outbound travel from China, targeting high-value travelers. The primary challenge is to engage audiences with a high propensity for luxury travel. The strategy utilized AI-driven programmatic precision and a media plan aligned with the consumer travel decision journey across news, video, and social platforms. Consequently, the campaign over-delivered a 33.3% higher conversion rate than expected while significantly reducing overall engagement costs.

WHAT WERE THE CHALLENGES?

The brand sought to increase brand awareness and drive direct room bookings among Chinese travelers. However, accurately identifying potential tourists who intended to travel to the Middle East while simultaneously possessing high spending power proved difficult. The intricate nature of the Chinese media landscape presented logistical obstacles. Furthermore, the brand faced friction in pinpointing users with genuine intent to book through official websites rather than third-party aggregators within a vast and competitive luxury travel market.

WHAT HAVE WE ACHIEVED?

Overall conversion rate
higher than expected
Conversion
higher than expected
Overall CPE
lower than expected

HOW WE DID IT?

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